Shipping Policy

FREE LOCAL PICK-UP

We offer fast pickup from our Melbourne warehouse in Williamstown free of charge within the following hours.

Monday to Friday 8am – 3pm.

After your order is placed via our online store, you may pick up directly from the warehouse (normally next day, if ordered before 2pm). Once your order is processed and entered at the warehouse, we will send you a text or email with all pickup details.

INTERSTATE

Please contact us before placing an order online; our team will work out the most competitive freight pricing by calculating the weight and pallet size. Charges for interstate delivery will need to be processed via our office over the phone.

CUSTOMER SERVICE

If you still have questions, please call our customer service team: 1300 101 202.

Note: all our freight rates and cost in your cart are based on hand unloading. This is usually when the driver might need assistance to unload with one or two people. If this is not possible please call / or email our office to arrange another means of delivery